The Dashboard Spy

August 24, 2006

VOIP Enterprise Dashboard – tracking telecommunications system performance metrics

Filed under: Dashboard Screenshots — dashboardspy @ 7:51 am

This is a digital dashboard submission by an Italian Dashboard Spy. Grazie, signore. We have here an enterprise dashboard system for use in a telecommunications company to track performance metrics of a Voice Over IP or VOIP network. The various gauges track the number of calls by various criteria. I’m puzzled as to what the number labels in the metrics mean but that’s simply because of lack of subject matter expertise. I suppose they represent certain telephone lines or groups? Also, what exactly are the “Units” in the Last 5 Minutes of Calls metric? How is volume measured?

VOIP Metrics Dashboard

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy’s favorite books on business dashboards.

PS: If you find yourself part of an enterprise dashboard effort, you must study Enterprise Dashboards: Design and Best Practices for IT, the only book on actually implementing enterprise dashboards.

1 Comment »

  1. Hello Dashboard Spy. I enjoy your blog about enterprise dashboards. It is good to see such information. I have been studying this topic for many months now and am glad to see so many examples. I will visit your site often.

    I was very interested in seeing your post about “KPI Requirements for Dashboard Projects – Using the KPI enterprise dashboards”. Thank you for the information about this dashboard topic. There is a dashboard project at work about this subject.

    The wheel graphic is very nice. I like the colors and the questions are very interesting – What Question? Who’s Asking, Why is it Important, etc. I think it is very good. I also like the layout of the screen. I have a question about the boxes on the right side. Is the user supposed to type the answers to the questions into the boxes?

    Comment by saibaba — November 22, 2007 @ 2:19 am


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