The Dashboard Spy

April 29, 2006

Manufacturing Shop Floor Dashboard Screenshot – status, metrics of a bottling line

Filed under: Dashboard Screenshots — dashboardspy @ 1:23 pm

When applying the concept of a digital dashboard to an assembly line environment, there is the challenge of graphically depicting the states of each stage of the process. Take the example of a bottling line. Do you have one dashboard for the entire line showing small metrics panels for each station, or do you have a separate dashboard for each machine? How do you clearly depict all this for the user?

The experts at oeeimpact.com offer this clever approach. The business dashboard screenshot below shows a 3D sketch of the Filler, Labeller and Cartoner machines in a bottling line. Below each machine is a metrics panel with red/green/yellow status bars and the metric associated with each machine. The leftmost panel is labelled Bottle Line and has the overall status of the operation. A good way to visually depict the status of each machine. Notice the 3D drawings themselves. They are sketches of the machines. Look to the left of the stations. You'll see that there is a computer monitor with a red/green/yellow light above. This is a great real-world, physical tie-in to the digital dashboard. If there is a red condition at one machine, not only do you see it on the enterprise dashboard, the actual machine on the shop floor will flash its red light and show it on its computer monitor. Rather neat.

manufacturing dashboard screenshots

Home work: Want to learn more about manufacturing and assembly line metrics? Start with these books on shop floor management. Even if you just browse through this list, you'll start picking up the language and concerns that you'd want to reflect on your executive dashboard.

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy's favorite books.

April 28, 2006

Emergency Management Operations Dashboard Screenshot – KPIs for system failures, resources, response efforts

Filed under: Dashboard Screenshots — dashboardspy @ 8:13 am

After studying a digital dashboard and supporting documentation sent to me by a Dashboard Spy interested in Emergency Management information systems, I've learned that such systems have constraints unique to themselves.  Here are some characteristics of emergency management operations:

  • Very often information regarding the emergency event is NOT available to managers.
  • Decisions have to be made quickly under time pressure.
  • Consequence of the errors might be huge – lost lives and damaged property.
  • Varying character of emergency events requires different knowledge and skills (specialized SMEs).
  • Cooperation and coordination of teams with different expertise is critical. This includes on site cooperation  as well as knowledge sharing through communication channels.

The main tasks that this system must do are:

  • Quick identification of source of system failure, scope of the crisis and its consequences.
  • Anticipation of potential evolution
  • Specification of interrelated risks
  • Estimation of resources needed
  • Identification of available external resources
  • Estimation of response costs
  • Archive  incident log into database
  • Evaluation of response operations after crisis

Enterprise Dashboard

Homework: Applying one's knowledge and effort towards community-based dashboards is a noble endeavor. If you find yourself in a crisis management-related dashboard effort, be sure to browse through this list of books on emergency management.

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy's favorite books.

April 27, 2006

Business Service Management Dashboard Screenshots – a bank’s service availability, performance, security, & end-user experience

Filed under: Dashboard Screenshots — dashboardspy @ 10:23 am

Here is a series of enterprise dashboard screenshots from anĀ axio application that lets you monitor the health of the automated services in your enterprise. We start with the executive summary screen where we have an interesting KPI called End User Experience. It seems to be comprised some how of volume, amount and time elements. It would be interesting to see the actual calculations behind this. How does one define and rate an end user experience? It would be some sort of SLA, but this seems very subject to interpretation. The right side of the screen shows a map-based red/green/yellow status view. The bottom of the screen shows the breakdown by function (ATM Network, Bank, Trading, Treasury). There are also graphic thumbnails of the other pages of the application.

executive dashboard screenshot

This next screenshot is of the service lens page. It shows an overall diagram with the component statuses by color.

Enterprise Dashboard

Here we see what they call the service tree. It would be suitable for understanding relationships of the service objects in a large organization.

services dashboard

And here is the service map page. It is interesting, but somewhat hard to read in my opinion. A start towards fixing it would be to color the header rows anything but yellow, red or green.

balanced scorecard

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy’s favorite books.

April 26, 2006

Freeway Performance Measurement Project Dashboard – Screenshot of vehicular traffic prediction graphs

Filed under: Dashboard Screenshots — dashboardspy @ 10:11 am

The California Transportation department and UCLA at Berkeley put together a few years back the Freeway Performance Evaluation Monitoring System. These are screenshots of the dashboards that show data about the freeway systems in major metropolitan areas.

This first screenshot shows some interesting graphs. In the miles traveled chart, the green color shows actuals and the red shows projected. My question is why overwrite the projected with the actual and not show both? Don't you want to see actuals versus the projections?  The bottom graphs show the performance of the detectors out on the highways.

Enterprise Dashboard

I'm not even going to pretend to understand these next few screenshots. Traffic management is truly a black art. It's akin to fluid dynamics modeling, I suppose.

Dashboard Screenshot

Traffic Dashboard

Homework: Traffic flow modeling, whether on a highway road, or in a water pipe, or even on a communications network, is fascinating to study. If you want to read up more on how to optimize our roadways, check out these books on traffic engineering and analysis.

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy's favorite books.

April 25, 2006

Distributorship Financial Dashboard Screenshots – a bicycle distributor and its business intelligence

Filed under: Dashboard Screenshots — dashboardspy @ 2:05 pm

Thanks to the dashboarders over at mrc-productivity.com, we have this bike shop's enterprise dashboard. There is a demo available that you should try to get a feel for the flow through the pages, but here are some screenshots I grabbed in the meantime.

Retail Dashboard 

This next dashboard screenshot shows sales by year with units shipped, revenue and profit figures in a table. Below that is a graph of revenue by year which one can drill down on.

A note about the top level navigation. Look at the red role-sensitive links for employees and dealers only. A best practice would be to not show links to things you are not entitled to. Use role-based security/access to paint the screen with only those elements pertinent to your role. That is, instead of a red employees only link, there would be nothing if you were not an employee. If you were an employee, you would see a white link that said employees.  Statement withdrawn – see comments for a good explanation of this.

Also, the sub-navigation in this executive tab is a bit unclear. There are 2 links – business intelligence and executive dashboard. Which are we seeing right now on this screen? There is no on-state.

Scorecard screenshot

Drilling down on a bar in the graph above brings us this screen which show product categories.

dashboard graphic

To show you the look for table-based pages, we have this screenshot:

Debt KPI

Homework: If you are on a dashboarding project involving retail operations, you know how subtle the subject can be. If you need a grounding in this area, start with these books on retail management and store operations

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy's favorite books.

April 24, 2006

A Classroom Computer Lab Dashboard – where the teacher monitors and controls student computers

Filed under: Dashboard Screenshots — dashboardspy @ 8:45 pm

It's always fun to look at a dashboard in another language and guess at what the different parts are for. It forces one to consider the layout aspects without being hung up on the language. Here is a dashboard screenshot that is in German. It's for a classroom situation where a teacher needs to see through her machine what all the other screens in the room show. The teacher can also control each PC from her dashboard. Our German Dashboard Spies can translate this product from genevalogic.com for us.

digital dashboard

Homework: Use of computers in the classroom is still largely getting off the ground in many school districts. We owe it to our children to make education decisions regarding the right technologies. Learn more with these books on classroom technology.

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy's favorite books.

Small Business Scorecard – monthly trends based on aggregate payroll data

Filed under: Dashboard Screenshots — dashboardspy @ 5:20 am

A payroll services company (website at surepayroll.com) is providing an additional service by aggregating, monitoring and commenting on the financial statistics of its small business customers. The Small Business Scorecard is a monthly look at the small business economy as evidenced by the data of 15,000 of the company's customer companies. The first dashboard is a summary view by region. The larger screenshot shows the payroll data by state. From their site: " Again, like last month, salaries are up year to date in all four regions: the Midwest, Northeast, South and West. As depicted in the graphic below, results varied from state to state. The Scorecard comprises data from all fifty states but we pay close attention to 21 states that we have earmarked as "benchmark states": Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, and Washington. Year to date, salaries are up in 20 of our 21 benchmark states. Florida remains the only state where salaries have shrunk since December 2005. Firms increased in size in 12 of our 21 benchmark states. This month, the only year-to-date change in direction was Georgia, which went from negative to positive. "

Small business scorecard

business dashboard

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy's favorite books.

April 23, 2006

Sales Management Dashboard Screenshot – sales team quota performance, revenue by region,

Filed under: Dashboard Screenshots — dashboardspy @ 9:41 pm

A sales monitoring executive dashboard from the dashboard team at dundas.com, the maker of those gorgeous dials, gauges and graphing components. It's always a pleasure to feature their work, as their enterprise dashboards and kpi graphics are so pleasing to the eye. This sales dashboard shows sales by country with a large map graphic that drills down to show the sales director of each region. Clicking on a state changes the portlets on the right side of the page to show that state's revenue details. We have a quarterly graph and a monthly graph showing current and year-ago sales numbers. The bottom of the executive dashboard shows team performance against their quotas. Selection of regions is done via a dropdown box.enterprise dashboard

Homework: Now that you have easy to use components to show your key performance indicators, it's time to figure out what kpis to actually show and manage from. Start your studies with these books on sales management.

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy's favorite books.

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