The Dashboard Spy

March 20, 2006

Airline Ticket Processing Dashboard – Example of a Business Service Management Dashboard

Filed under: Dashboard Screenshots — dashboardspy @ 12:00 pm

This Airline Ticket Processing Dashboard screenshot is an example of Indicative's Business Service Dashboard offering. As they state: "Business Service Dashboards are for IT and business managers who need up to the minute information about business service key performance indicators (KPIs) of their critical business processes across the entire value chain. Relevant information is presented "at-a-glance" with contextual drill-down that gives executives and managers exactly the business service information they need to make informed decisions and to effectively communicate the true state of the business. A consolidated view of end-user experience correlated to infrastructure health and application and infrastructure performance modeling:

Airline Ticket Processing Dashboard Screenshot

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of business dashboards. He could not find any executive dashboard design source books and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot to share, please send an email to info _at_ Also check out The Dashboard Spy's favorite books.

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