Here are a couple of hospital management scorecard screenshots. This hospital is tracking metrics such as payroll, GL, statistics, costing, and patient information. The first dashboard screen shows the following metrics:
Productive FTEs per Adjusted Patient Day
Expense variances
% Overtime
Payor mix
Days in AR
Patient census
Patient revenue, collections
Product line profitability / performance
This next executive dashboard screenshot shows a graph that illustrates patient profitability. Do hospitals use this to target more profitable types of stays?
Homework: Need background? Check these books on hospital management. If you are on an enterprise dashboard project, do yourself a favor and take a look at Enterprise Dashboards: Design and Best Practices for IT, the only book on actually implementing enterprise dashboards.
So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ dashboardspy.com. Also check out The Dashboard Spy’s favorite books on business dashboards.
